Refunds are issued at our (Kala Surabhi)'s discretion Only.
Some conditions we may issue a refund for are:
Artist not responding.
Artist took too long to deliver.
Artist agrees to cancel.
You changed your mind before the artist accepted.
We (Kala Surabhi) may issue a refund for situations not listed above. But we (Kala Surabhi) hold the right to refuse any and all refunds for any reason, without notice.